Reliant Energy Rates, Plans, and Reviews

About Reliant Energy

Reliant Energy is a Houston-based electricity provider that sells fixed-rate and variable-rate energy plans in Texas. As a subsidiary of NRG Energy, the company provides power to more than 1 million homes and businesses across the Lone Star State. Reliant is known for its easy online accessibility and excellent customer support.

To explore Reliant Energy rates and compare options from other providers in your area, enter your ZIP code on this page.

Additional services and benefits

Besides its lineup of electricity plans, Reliant Energy’s services include a variety of other perks, such as:

• Solar energy options, carbon offsets, and solar buyback plans
• Electric-vehicle-friendly rate plans
• Home protection plans for AC, electrical, and plumbing systems
• Backup power generators
• Business energy plans

Reliant Energy’s service areas in Texas

If you’re searching for Reliant Energy plans in Texas, you’ll find the company’s offerings in many cities throughout the state. Reliant Energy works with utility providers in major markets such as:

• Houston and surrounding areas (CenterPoint Energy service area)
• Dallas, Fort Worth, and surrounding areas (Oncor service area)
• South Texas, including Corpus Christi (AEP Texas Central service area)
• West Texas, including Abilene and San Angelo (AEP Texas North service area)
• South Texas, including Laredo and McAllen (AEP Texas Central service area)

Plans offered by Reliant Energy

If you’re wondering if Reliant Energy is good, the answer largely comes down to the type of plan you want. The company offers a variety of plans tailored to different customer types. Here’s a quick overview of the company’s best fixed-rate plans available on our marketplace. Enter your ZIP code to browse options and discover which Reliant plans are available in your area.

Reliant Power Savings 12 or 24: A classic fixed-rate plan

Reliant’s Power Savings plan offers fixed-rate terms of either 12 or 24 months. As long as your monthly usage is at least 1,000 kilowatt-hours (kWh) in a given month, you’ll receive a $75 monthly bill credit. You’ll have to pay an early termination fee (ETF) of $150 or $295 (depending on your term length) if you cancel before the contract ends.

Reliant Power Savings 2,000 kWh 12 or 24: Best for high-usage customers

Reliant offers excellent options for customers who use a lot of energy each month. The Power Savings 2,000 kWh 12 and 24 plans are fixed for one or two years and offer a $150 bill credit when you use more than 2,000 kWh per month. As with other Reliant Energy electric plans, you’ll pay an ETF of $150 or $295 if you cancel early.

Reliant Basic Power 12 or 24: Stable fixed rates for medium-sized homes

Reliant’s Basic Power plan is another good choice for average-usage customers. The plan is available for one or two years, and your base charge of $9.95 is waived if you use over 1,000 kWh per month. The same ETF applies — $150 for 12-month plans and $295 for 24-month plans.

Same-day electricity with Reliant Energy

Need power fast? With Reliant Energy same-day service, you can get your electricity on right away when you sign up by 5 p.m. CST, Monday through Saturday. Whether you’re moving into a new place or switching providers, we make it easy to turn your lights on as soon as possible. Choose from our flexible plans and get reliable power without the wait.

Want to quickly compare options from other providers? Explore other same-day electricity options in Texas or call our energy experts to find the best plan for your unique energy needs today.

Find Reliant Energy plans with Choose Texas Power

With the free Choose Texas Power marketplace, you can easily browse Reliant Energy plans and compare rates from other providers. You may find that prices can differ by location due to utility transmission charges and government fees. Search for electricity rates in your ZIP code for the most accurate pricing.

Choose Texas Power can help you compare rates for your location and sign up all in one place. Here’s how the process works:

1. Submit your ZIP code. You can browse electricity plans available in your area from the lowest to the highest price.
2. Choose a plan. You can explore your results and filter by rate type, term length, green energy, and more.
3. Sign up for your new plan. You can sign up in a few easy steps online or by calling the number on this page and speaking with one of our energy professionals. Your new energy supplier will handle the set-up or switch.

If you have questions about the process, call the phone number on your screen to reach one of our trusted energy experts.

Our review of Reliant Energy

Overall, we rate Reliant Energy at 4.3 out of 5 stars. Here’s how we landed on our score:

• We examined Reliant Energy’s customer service, plan variety, and online accessibility to provide a comprehensive overview of the company and its reputation. We factored in customer reviews from trusted sites like Google Reviews and Trustpilot to determine our rating.
• Reliant Energy is a great fit for customers who prioritize strong customer service and simple online account management. Reliant offers online bill pay, usage tracking, and transparent pricing info on its website, along with a mobile app that even lets you manage EV charging times and monitor your solar impact.
• Although Reliant offers a few plan tiers for different usage levels, the company doesn’t offer as wide a selection as some of its competitors. Reliant also doesn’t offer any 100% renewable energy plans on the Choose Texas Power marketplace.

Read our full Reliant Energy review to learn more about how we rate providers.

Contact Reliant Energy

If there is a power outage or downed power line in your area, contact your utility company, not Reliant Energy. If you’re unsure which utility company serves your home, you can find out on our utilities resource page or by checking a recent electricity bill.

For questions about billing or electricity service, contact Reliant Energy through one of these channels:

• Residential customers: Call the main Reliant Energy phone number at 1-866-222-7100.
• Business customers: Call 1-866-660-4900.
• Live chat: Access 24/7 live chat support on Reliant’s site.
• Email: Use Reliant’s contact form.

FAQs about Reliant Energy

Is a deposit required to sign up with Reliant Energy?

Reliant Energy may require a deposit if you don’t meet its credit requirements. If you’d rather avoid this upfront cost, enter your ZIP code and filter for “all credit approved” to find no-deposit plan options available in your area.

Does Reliant Energy charge a cancellation fee?

If you cancel any fixed-rate Reliant Energy plan before your contract expires (without moving out of Reliant’s electricity service area), you’ll incur an ETF. Reliant Energy charges $150 for 12-month plans and $295 for 24-month plans. You can also switch to another Reliant Energy plan without a fee within the first 90 days of starting your service if you’re unhappy with your plan.

Where can I compare Reliant Energy plans and rates?

You can compare Reliant electricity plans and rates by entering your ZIP code on the Choose Texas Power. Our free marketplace makes it easy to find the best Reliant Energy plan for your needs and enroll online. If you have questions, call the number on this page to speak with an energy expert.

Does Reliant Energy have an app?

Yes. Reliant Energy offers a mobile app where you can check your usage, pay your bill, manage your account, and even manage EV charging or monitor solar impact. The app is available for iOS and Android devices.

Is Reliant Energy Better than TXU?

To determine which provider is “better,” first figure out what your priorities are. Reliant Energy is a top Texas provider known for its excellent customer service and online tools — and you can generally find cheaper Reliant rates than what you’ll get from TXU. However, TXU is also known for excellent service and offers a wider range of plans than Reliant. Read our full Reliant vs. TXU comparison to learn more.