About Frontier Utilities

Frontier Utilities, based in Houston, began operations in 2008, six years after deregulation of energy started in Texas. The company is a retail electric provider with a range of plans for residential customers across the state. 

The company offers what it calls a happiness guarantee for new customers, allowing them to switch plans without penalty within the first 60 days of starting service.

Among plans offered by Frontier Utilities:

• Best Value 12 – A 12-month plan that features a $75 bill credit if you consume between 1,000 and 1,500 kilowatt hours (kWh) of electricity per month.
• Beat the Heat 12 – A 12-month plan with a $75 bill credit if you use more than 1,000 kWh.
• Stay Cozy 12 – A 12-month plan with a $40 bill credit if you use between 1,900 and 2,400 kWh.

To find Frontier Utilities electric rates in your area, enter your ZIP code above.

Find an energy plan with Choose Texas Power

In Texas, most residents have the power to choose their electricity provider because of deregulation. That means lots of competition for customers. Choose Texas Power makes it easy to navigate those plans – at no charge to you. 

In fact, the process is as simple as 1-2-3:

1. Enter your ZIP code on this page to see plans from Frontier Utilities and other REPs serving your areas.
2. Sort the results by price, plan type, or term, whatever is important to you. Pick a provider and sign up online or call one of our energy professionals at the number on this page. Either way takes only minutes.
3. Sit back and enjoy your work. Your new provider will set up service with your utility without an interruption in service.

Again, if you’re still not sure how to proceed, call and speak with one of our energy experts. For more info about how ChooseTexasPower.org operates and how we can offer our service at no cost to you, click here.

Electricity rates in my area

Electricity prices in Texas can vary according to where you live, largely because of different transmission and distribution fees from your utility. That makes it even more important to make sure you’re looking at rates that would apply to your home.

You might think the way to do it is by launching a web search for “cheap electric rates near me” or “best electricity plans in my area.” But those searches will result in pages of results, and you don’t want to go through dozens of sites to compare prices and plans. 

The smart way is to use our site. Just enter your ZIP code on this page and we’ll deliver providers available to you. Sort by price, plan term, green energy, or other factors until you find a plan that’s right for your usage and budget.

FAQs about Frontier Utilities

1. Where can I pay my Frontier electric bill?

To pay your Frontier Utilities electric bill, visit the Frontier Utilities sign-in page. Here, you can pay your bill, check your payment status, get your home’s energy insights, and review your plan.

2. How do I cancel Frontier Utilities?

If you’re not satisfied with your Frontier Utilities plan or you’re planning to move, you can cancel your plan by calling 1-866-926-8192 or emailing care@frontierutilities.com. Remember, however, that canceling your plan before the end of the term could result in an early termination fee. Learn more about shopping for and switching providers here.

3. Where can I compare Frontier Utilities plans and rates?

To learn more about Frontier Utilities reviews, rates, and plans, enter your ZIP code at the top of the page. Here you can find no deposit plans and dozens of Texas energy plans to choose from.

Contact Frontier Utilities

Frontier Utilities or another REP will provide your electricity supply, but power is delivered to your home by the utility assigned to your area. (Don’t be confused by Frontier’s name. It is a provider, not a utility.) If there’s a power outage occurs in your area, you need to contact the actual utility for your area — not your service provider.

 If you’re already enrolled with Frontier and need help, contact Customer Service at 1-877-437-7442 or care@frontierutilities.com.