How To Switch Providers
Deregulation resources

A guide to switching your electricity provider

The power to choose your power supply is all about knowing your rights as an electric customer. Texas’ deregulated energy market means consumers have a lot more options when it comes to their electricity provider than just the area utility company. It also means consumers have the power to switch energy companies if they are not happy with their service.

At Choose Texas Power, we know that while deregulated energy has its benefits, it can also feel confusing. We’re here to fix that, with a few simple steps so you can switch providers and get better service in just a few minutes. It’s time to take control of your power supply and find an electricity plan you’re happy with. Let’s get started.

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Consider switching providers if…

Some consumers find themselves switching providers because they moved to a new utility area that their current REP doesn’t service. But there are many reasons why you may want to consider switching electricity providers even if you aren’t moving.

You want a lower rate or different options. Electricity prices change constantly. Depending on when you last bought a plan, you may be paying more than you need to. Or maybe you have a variable rate that fluctuates frequently, and you want something more stable.

Your current plan no longer fits your needs. Sometimes things change, and your plan should account for that! Whether you’ve decided to go green or your average usage has changed, it’s okay to outgrow your plan – and shop for a new one.

You are unhappy with your current provider’s level of service. A huge benefit of deregulation is the number of providers available. There is no reason to stay with a supplier who doesn’t live up to your standards. Click here to learn more about the REPs available to you.

How to switch to a different electricity provider

Switching providers is easy. All it takes is a few steps. If you have questions along the way, give us a call and one of our team members can walk you through it.

Check your eligibility.

Only consumers in deregulated areas can switch their energy provider. Almost all of Texas is deregulated, but there are a few cities that are not. If you’re not sure about your town, enter your ZIP code above and we’ll let you know.

Check your current contract. This is an important step for a few reasons. Before you switch, you want to be prepared with all the information you’ll need to make an informed decision. This includes:

  • Your current provider’s name
  • Your rate per kilowatt hour (kWh)
  • Any early termination fees

Your provider’s name and your rate can be found on your contract or on your last monthly bill, which likely looks something like this example. On your bill, the rate is listed in the section called “Energy Charges,” “Supply Charges,” or “Generation Charges.” You’ll need to look in your contract for the early termination fees. If you switch close enough to the end of your contract, you will usually not have to pay a fee.

Compare energy companies and electric rates.

Now that you have the information you need, you’re ready to shop around. When you enter your ZIP code above, we’ll show you current rates available in your area. Filter by type of rate, provider, or contract length to narrow your options. For more information about plan types, see our guide to understanding electric plan options. For more information about how the Choose Texas Power marketplace works, click here.

Choose your plan with confidence.

When you find a plan you like, you can sign up over the phone or online right here. We won’t send you to another website to complete sign up, and we’ll work with your new provider to make sure your transition goes smoothly.

What happens next?

Once you sign up, we’ll give you a confirmation number. You’ll also get confirmation emails in your inbox — one from us and one from your new provider. After that, your work is done. Your new provider will coordinate with your utility company and previous provider to switch your service. You should not experience any power outages and the change will be reflected on your next bill.

If you have questions, give us a call. Our team members are here to support you at every step in the process. If you’re ready to make the switch, enter your ZIP code above to head to the marketplace.

Deregulated energy made easy

Let us put the power in your hands with a new electricity plan.

Or call us today:  1-877-425-9108
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