FAQs about Octopus Energy
Does Octopus Energy have an app?
Yes, Octopus Energy has an app that you can download from the App Store or Google Play Store. On the app, you can view your energy usage, pay your bill, and access your payment history.
Is Octopus Energy good?
Octopus Energy receives positive reviews from real customers online. Many enjoy the affordable rates and high-quality customer service. If you’re searching for a reliable green energy plan, Octopus Energy could be a good fit.
Does Octopus Energy charge a cancellation fee?
Yes, Octopus Energy’s ETFs range from $150 to $250, depending on your contract length. Review your Electricity Facts Label (EFL) to confirm any fees associated with your plan.
Who do I contact if I lose power from Octopus Energy?
Contact your utility company if you lose power. If you’re unsure which utility serves your home, check the information at the top of your most recent energy bill.