Texas utility FAQs
Can I choose my utility company in Texas?
No, you cannot choose your utility company in Texas. Since utility companies oversee a specific area, they are assigned by location.
What is the main utility company in Texas?
Texas has five main utility companies: Oncor Electric Delivery, CenterPoint Energy, Texas-New Mexico Power, AEP Texas Central, and AEP Texas North.
How are energy providers and utility companies different in Texas?
Energy providers sell electricity plans and send your monthly energy bill. Texas utility companies transport electricity from power plants to homes and businesses. In other deregulated states, these terms are often used interchangeably, but in Texas, they have distinct roles. Texans can select their retail energy provider, but not their utility company.
Who do I call if my power goes out?
Your utility company is responsible for restoring power after an outage and repairing any local electrical equipment, such as poles and wires. Locate your utility company on this page, report an outage online, or call the number listed.
Do I have to select an energy provider in Texas?
Yes, you have to select an energy provider in Texas. Unlike other deregulated states, you cannot purchase electricity from your local utility company.