Texas utility FAQs
Can I choose my utility company in Texas?
No, you cannot choose your utility company in Texas. Since utility companies oversee a specific area, they are assigned by location. For example, Oncor delivers power in the Dallas-Fort Worth area, while CenterPoint Energy serves the Houston region.
What is the main utility company in Texas?
Texas has five main utility companies, including Oncor Electric Delivery, CenterPoint Energy, Texas-New Mexico Power, AEP Texas Central, and AEP Texas North.
How are energy providers and utility companies different in Texas?
Energy providers sell electricity plans and send your monthly energy bill. Texas utility companies transport electricity from power plants to homes and businesses. In regulated energy states, one company handles both roles. But in Texas, you choose your provider while your utility is assigned based on where you live.
Who do I call if my power goes out?
Your utility company is responsible for restoring power after an outage and repairing any local electrical equipment, such as poles and wires. Locate your utility company on this page and call the number listed or report the outage online.
Do I have to select an energy provider in Texas?
If you don’t choose a Texas provider, you’ll likely be placed with a default provider in your area. These default plans often have more expensive prices. Comparing providers and choosing your own plan helps you find a lower rate and a plan that fits your needs.