TriEagle Energy and TXU Energy provider reviews
Choose Texas Power’s energy experts review and score the electricity providers featured on our marketplace to help customers find the best match. Our energy provider reviews are based on customer service, plan variety, and online accessibility. The following table compares our ratings for TriEagle Energy and TXU Energy.
Review Category
|
TXU Energy
|
TriEagle Energy
|
| Customer service |
4.9 |
4.6 |
| Plan variety |
5.0 |
5.0 |
| Online accessibility |
5.0 |
5.0 |
| Overall score |
5 |
4.9 |
TXU scores higher than TriEagle for customer service. Although we gave TriEagle and TXU similar overall ratings, the differences appeared in the customer service category. TXU scored 4.9 out of 5, while TriEagle received a 4.6. This category factors in the Power to Choose complaint score, Google reviews, satisfaction guarantees, service options, and years in business. Customer reviews note that both providers offer high-quality customer service, the satisfaction guarantees allow for flexible switching, and renewing service is simple. However, several TriEagle customers mention recent rate increases, which impacted the provider’s score.
TXU and TriEagle score the same for plan variety and online accessibility. Both providers earned perfect scores in these categories. With either TriEagle or TXU, you can choose from a variety of fixed-rate plans with a range of contract lengths and term options. TXU Energy also offers some variable-rate options on our marketplace. Some plans include bill credits or free usage periods, while both providers also have 100% green energy options. Both providers also offer easy online bill pay and streamlined digital experiences for customers.