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Frontier Utilities and TXU Energy are two of the most popular electricity companies operating in the deregulated Texas market. If you’re comparing energy plans from these two providers, there are several factors to keep in mind to help you choose the best option. Find out which provider ranks higher for the priorities you value.
Choose Texas Power reviews and scores the energy providers featured on our marketplace based on customer service, plan variety, and online accessibility. These reviews are meant to serve as a starting point for customers searching for the right provider for their needs.
The following table offers an overview of how scores for Frontier Utilities compare with TXU Energy:
| Review Category | Frontier Utilities | TXU Energy |
|---|---|---|
| Customer service | 4.5 | 4.9 |
| Plan variety | 5.0 | 5.0 |
| Online accessibility | 5.0 | 5.0 |
| Overall score | 4.8 | 5.0 |
Frontier and TXU earned perfect scores for plan variety and online accessibility. Both providers offer customer-focused platforms, online bill pay, and easy-to-use mobile apps. Customers can also choose from a wide variety of energy plans with either TXU or Frontier. While both providers offer fixed-rate plans lasting up to 36 months, TXU Energy stands out because it also has a variable-rate option that doesn’t require a contract.
TXU scores slightly higher than Frontier in customer service. TXU Energy has received many high-scoring customer reviews on TrustPilot, resulting in a nearly perfect score in this category. While Frontier also has positive customer reviews, its lower PUCT complaint score negatively impacted its rating in this category.
Frontier Utilities consistently offers some of the cheapest energy rates in Texas. However, signing up for the lowest advertised price won’t always lead to low utility bills. While finding a cheap energy rate is important to most customers, you should always shop for energy plans based on your usage and consider the plan terms before enrolling. For example, while Frontier Utilities offers cheaper rates than TXU Energy, many of its plans include bill credits with higher usage requirements.
The following table compares the two cheapest plans from Frontier Utilities and TXU Energy. Prices shown are based on the average 1,000-kilowatt-hour (kWh) usage tier.
Provider |
Plan |
Contract length |
Monthly bill estimate |
Additional details |
|---|---|---|---|---|
| Frontier Utilities | Frontier Saver Plus 24 | 24 months | $95 | Earn a $125 bill credit when you use at least 1,000 kWh |
| Frontier Utilities | Frontier Saver Plus 12 | 12 months | $91 | Earn a $125 bill credit when you use at least 1,000 kWh |
| TXU Energy | Smart Edge 12 | 12 months | $139 | Receive a $50 bill credit when you use at least 800 kWh |
| TXU Energy | Smart Edge 24 | 24 months | $145 | Receive a $50 bill credit when you use at least 800 kWh |
Electricity rates in Texas fluctuate and vary based on timing, location, and your monthly usage. To compare the most accurate Frontier and TXU rates and plans in your area, enter your ZIP code on this page.
Finding an energy company for your home can feel overwhelming because of the wide range of options in Texas. The free Choose Texas Power marketplace makes it simple. Here’s how you can use our site to find the best provider to match your needs.
Our energy experts recommend TXU Energy for its strong customer service and plan terms. TXU Energy has a track record of providing top-tier service, earning positive reviews, and offering the widest variety of plan options on our marketplace. However, if you’re searching for the cheapest rate and are comfortable with usage credits that could impact your monthly bill, Frontier Utilities is also a great option. Regardless of the provider you choose, be sure to thoroughly review the plan’s Electricity Facts Label (EFL) to ensure you understand the terms before signing up.
If you have additional questions about these providers or other electric companies, call the number on this page to discuss your options with an energy expert.
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