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TriEagle Energy is one of the top electricity providers in Texas. The company is known for transparent pricing and excellent plan options in the deregulated energy market. TriEagle offers long-term, competitive rates and straightforward plan features.
At Choose Texas Power, we offer impartial reviews of Texas energy providers. Our scores incorporate ratings for customer service, online accessibility, and plan variety. Here’s how TriEagle Energy stacks up in each category:
Category |
Rating |
|---|---|
| Customer service | 4.4 |
| Online Accessibility | 5.0 |
| Plan options | 5.0 |
| Overall Score | 4.8 |
TriEagle Energy has an overall score of 4.8 out of 5 stars, making it a top choice for customers on the Choose Texas Power marketplace. The company earned perfect marks for its online accessibility and plan options.
While customer service is the category TriEagle Energy scored the lowest on, it still earned a solid 4.4 out of 5 in our review. To calculate this number, we examined the company’s Public Utility Commission of Texas (PUCT) complaint score, Google reviews, satisfaction guarantee, service options, and time in business.
Online accessibility refers to whether a provider offers a simple, streamlined digital experience for signing up and managing your service. In our TriEagle Energy review, the company stood out as a top performer in this category. Features like usage tracking and automatic energy conservation are customer favorites. TriEagle Energy earned a perfect 5 out of 5 in online accessibility.
TriEagle also earned a perfect score for its variety of plan options. It offers fixed-rate contracts of 12 to 36 months, each with a 60-day satisfaction guarantee. TriEagle offers plan perks like 100% green energy or bill credits.
To compile verified customer reviews, experts at Choose Texas Power reviewed TriEagle Energy feedback posted directly by customers. Many customers spoke about the company’s customer service, transparent pricing, and fair rates. They also highlighted TriEagle’s knowledgeable, friendly customer service department and how much they’ve saved by signing up for electricity from the company.
However, some customers complain about price increases at plan renewal time. Like any other Texas electricity provider, TriEagle Energy does adjust its pricing over time.
Here are a few sample reviews from real TriEagle customers.
“I moved from (one) house to another and I had no problem. This is the best electric company I’ve ever had.” – Destanie A.
“Fast and polite services. Overall, I am very pleased with the company.” – Lou M.
“I love receiving a weekly email from TriEagle letting me know how much energy I used during the past week. The Customer Service Department is very knowledgeable, professional, polite, and courteous.” – Elizabeth
“My rate has almost doubled, and I am a disabled veteran, unemployed. I have been a good customer. I called and requested a lower rate, but was denied 2 times. I WILL switch energy providers as soon as I am able.” – Jay C.
“The past five years have gone very well with TriEagle… However, recent increases in our bill are outrageous.” – Trudy L.
“I had to renew my service contract last year. Was told when I renewed Invalid shortcode name if the rate changed within 30 days, I could change to the cheaper plan. Yes, there was a rate change within the designated time period, and I never received the different rate. Very disappointed. Overall, a good company, but like everything else, you have to watch your contract.” – Don N.
Curious how TriEagle Energy stacks up against other popular electricity providers in Texas? TXU Energy is a good comparison, as both providers scored 4.8 out of 5 stars on our marketplace.
TXU has a slight margin over TriEagle for customer service, with a near-perfect score of 4.9 out of 5. However, TriEagle wins out on online accessibility, where TXU only scores 4.3 out of 5. Notably, TriEagle had cheaper plan pricing available at the time of writing.
Provider & plan name |
Rate |
Monthly bill estimate (1,000 kWh) |
Additional benefits |
|---|---|---|---|
| TriEagle Energy Real Deal 12 | 12.9 ¢/kWh | $129 | Earn a $50 bill credit when you use 1,000 kWh or more. |
| TXU Energy Smart Edge 12 | 13.5 ¢/kWh | $135 | Earn a $50 bill credit when you use 800 kWh or more. |
| Direct Energy Live Brighter Lite 12 | 14.9 ¢/kWh | $149 | No usage charge if your consumption remains below 1,000 kWh. |
| Reliant Power Savings 12 | 14.5¢/kWh | $145 | Earn a $50 bill credit when you use 1,000 kWh or more. |
Prices are accurate for ZIP code 77077 at the time of writing.
Thanks to energy deregulation, you have the freedom to choose your electricity provider. Whether you’re considering TriEagle Energy, TXU Energy, or another company, Choose Texas Power makes it easy to compare options and find the best fit for your needs.
ChooseTexasPower.org is not affiliated with Power to Choose, powertochoose.org, or the PUCT.
TriEagle Energy received one of the highest provider ratings on our marketplace, making it a top choice for many customers. Many of its reviews highlighted high satisfaction with the company’s transparent pricing and low rates. Plus, its 60-day satisfaction guarantee makes the switch less risky.
At the time of writing, TriEagle Energy offered slightly lower rates than TXU Energy on select plans. Enter your ZIP code and use our marketplace filters to compare options from both providers side by side.
Yes, TriEagle Energy charges an early termination fee if you end your contract before it expires without moving out of the service area. You’ll pay $20 for each month remaining in your contract. So, if you have six months left, your ETF will be $120 (6 x $20).
You can compare plans and sign up in one quick process via the Choose Texas Power marketplace. Once you’ve chosen a plan, simply select “Check availability” and enter your information to get started. You can also call the number on your screen to sign up over the phone.
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