Rhythm Energy Review

Read our Rhythm Energy review to decide if it’s the best Texas electricity supplier for you.

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Rhythm Energy reviews

Rhythm Energy is an electricity provider known for its 100% renewable energy plans.

Our team at Choose Texas Power evaluates providers based on customer service, online accessibility, and plan options. Our Rhythm Energy review highlights what sets the company apart and how it compares to other electricity companies in Texas.

The following table shows an overview of our Rhythm Energy ratings for each category.

Category

Rating

Customer service 3.7
Online accessibility 5.0
Plan options 5.0
Overall score 4.6

Our Rhythm Energy review

Rhythm Energy scored a strong 4.6 out of 5 overall. This score reflects the company’s transparent electricity plans, 100% renewable power, and simple online experience for signing up and managing your account. While most feedback is positive, there is room for improvement in its customer service score.

The following sections break down each part of our Rhythm Energy review score.

Rhythm Energy’s customer service

Responsive customer service is a crucial consideration when selecting an energy provider, particularly when you need assistance with billing or account changes. Rhythm Energy offers live chat and phone support on weekdays (8 a.m. to 8 p.m. CST) and weekends (9 a.m. to 3 p.m. CST) and claims to respond to emails within one business day. Recent customer reviews highlight the company’s friendly and helpful representatives but also mention occasional billing issues and slow responses. In our Rhythm Energy review, the provider earned a 3.7 out of 5 for customer service.

Rhythm Energy’s online accessibility

Rhythm Energy’s website makes it easy to sign up quickly, monitor usage, and make payments through its customer dashboard. The provider earned a perfect 5 out of 5 in our review for online accessibility.

Rhythm Energy’s plan options

Rhythm Energy emphasizes its commitment to transparency and sustainability. Every plan option offsets your usage with 100% renewable energy and provides clear pricing through its straightforward Electricity Facts Labels (EFLs). You receive a weekly alert about your energy usage and estimated costs to prevent surprises on your energy bill. The company’s wide selection of fixed-rate and flexible plans earned a 5 out of 5 in our review.

Rhythm Energy customer reviews

Our Rhythm Energy review is based on verified customer feedback from Trustpilot, where the company has a 4.2 out of 5 rating. Many reviews highlight easy site navigation, affordable prices, and helpful representatives. Others mention billing troubles, slow responses when resolving account issues, or frustration with rate increases.

The following section includes a few positive and negative reviews from Rhythm Energy customers.

Positive reviews

“I saved the electric bills from our previous carrier over the year. As I get my electric bill from Rhythm, I’ve been comparing them. Rhythm’s bills have definitely been less each month. The big test will come now that summer is here and the air conditioning is on. I’m anticipating the bills will be less. We’ll see!” – Charlene M.

“Easy to sign up, no hidden costs, and very affordable. Highly recommended- beats all the well-known suppliers by far. Great customer service as well – that’s unique, they really care about their customers.” – Tim M.

“The transition from our old electrical provider to Rhythm was simple. They took care of all the work to get me set up. I didn’t have to call or email anyone to make the changes. I like the weekly usage updates and information on my daily usage, great feedback.” – Travis W.

Negative reviews

“My bill has been almost $250 for two months. I have not had a bill over $200 with Rhythm for over 3 years. The low rates and good service are why I took a chance on Rhythm, and also why I have recommended you to many people.” – Valaree H.

“Satisfied overall. Bills are higher than expected, though. Great customer service support. They don’t switch you to different departments or leave you on hold forever.” – Evelyn.

“Much higher charges than I’ve ever dealt with for less usage than I’ve ever needed to use. Never running the AC except for 6 hours at night should not be a $140 bill every month.” – Robert H.

Rhythm Energy vs. other providers

Rhythm Energy scored a 4.6 out of 5 overall, putting it just below TXU Energy’s 4.8 and above Direct Energy at 4.2. Rhythm ranks among the best for its mix of renewable plan options, fair pricing, and easy online tools. Its 3.7 customer service rating falls below TXU’s 4.9 and Direct Energy’s 4.6.

If customer service is your priority, you may prefer TXU Energy, which has a long-standing reputation for its high-quality support team. However, Rhythm outperforms Direct Energy in plan variety, making it a solid pick for those who value transparency and 100% renewable plans.

12-month energy plan price comparison

The following table compares 12-month energy plans from TXU Energy, Direct Energy, and Rhythm Energy to illustrate the differences in rates and features. Entering your ZIP code on this page is the best way to compare today’s Rhythm Energy rates in your area.

Provider & plan name

Rate

Monthly bill estimate (1,000 kWh)

Additional pricing information

TXU Energy – Smart Edge 12 14.5 ¢/kWh $145 Earn a $50 bill credit when you use 800 kWh or more.
Direct Energy – Bright Secure 12 17.5 ¢/kWh $175 Fixed-rate plan with a 90-day satisfaction guarantee
Rhythm Energy – Clear Choice 12 17.6 ¢/kWh $175.60 100% renewable plan with a 30-day satisfaction guarantee

These rates are current at the time of writing for the 77077 ZIP code. Prices are not guaranteed. Enter your ZIP code to check today’s rates.

Rhythm Energy frequently asked questions

Is Rhythm Energy worth it?

Yes. Rhythm Energy is a strong choice for Texans who want 100% renewable energy, clear pricing, and flexible plan lengths. It scores a 4.6 out of 5 in our review for its customer service, online accessibility, and plan variety.

Is Rhythm Energy of TXU Energy cheaper?

The most affordable energy plan depends on your location and personal preferences. If you’re searching for a 100% renewable plan, Rhythm Energy’s options are cheaper than the TXU Energy Solar Club 12 at the time of writing. However, TXU Energy offers cheaper plans if clean energy isn’t a priority.

Does Rhythm Energy have a cancellation fee?

Yes, Rhythm Energy charges an early termination fee (ETF) if you end your contract before it expires. The exact fee is listed on your EFL; however, Rhythm typically charges $20 per month remaining on your contract.

How do I sign up for a plan with Rhythm Energy?

Start by entering your ZIP code on this page, then use the filters to select Rhythm Energy in the “Providers” section. Compare your plan and rate options to select whoever best fits your household’s energy needs. You can sign up online or call the number on your screen to speak with an energy expert.

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