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4Change Energy earned a perfect 5 out of 5 stars in our provider review.
4Change is a retail electricity provider (REP) headquartered in Dallas. It’s best known for offering cheap electricity plans and donating 4% of its annual profits to local Texas charities. To help determine if 4Change Energy is the best fit for you, we reviewed the company based on customer service, online accessibility, and plan options. The following table shows 4Change’s score in each category.
Category |
4Change rating |
|---|---|
| Customer service | 4.9/5 |
| Online accessibility | 5/5 |
| Plan options | 5/5 |
| Overall score | 5/5 |
In our review of 4Change’s customer service, we considered the Public Utility Commission of Texas (PUCT) complaint score, Google reviews, satisfaction guarantee, and business history. Due to its 13 years of experience and a generous 60-day satisfaction guarantee, 4Change scored a 4.9 out of 5 for customer service.
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Our customers value an easy digital experience to manage their electric account. 4Change streamlines consumers’ experience with convenient online bill pay, a mobile app, and usage monitoring. Due to these factors, our experts gave 4Change Energy a score of 5 out of 5 for online accessibility.
Every energy customer has unique priorities, making it important to offer a diverse range of plans to meet their individual needs. 4Change offers many different energy options, including fixed rates, green energy, bill credits, one- to three-year contracts, and more. Its wealth of energy features and plan options earned 4Change a 5 out of 5 stars for plan options.
| 4Change Energy - Maxx Saver Value 12 | 12 months | $0.084 / kWh |
| 4Change Energy - Maxx Saver Value 24 | 24 months | $0.084 / kWh |
| 4Change Energy - Maxx Select Green 12 | 12 months | $0.136 / kWh |
| 4Change Energy - Maxx Saver Select 18 | 18 months | $0.147 / kWh |
| 4Change Energy - Charitable Saver 12 | 12 months | $0.148 / kWh |
| 4Change Energy - Cash Money 12 | 12 months | $0.168 / kWh |
| 4Change Energy - One Rate 12 | 12 months | $0.176 / kWh |
| 4Change Energy - One Rate 24 | 24 months | $0.177 / kWh |
| 4Change Energy - Power Maxx Saver 24 | 24 months | $0.181 / kWh |
| 4Change Energy - Power Maxx Saver 12 | 12 months | $0.181 / kWh |
Please note: All rates above are accurate as of 3/23/2026, 4:30:00 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
The Maxx Saver Value 12 plan is one of the most popular plans on our marketplace, thanks to its affordability.
Read our in-depth guide on the Maxx Saver Value 12 plan to learn more.
4Change Energy has over 16,000 Google reviews, with many customers praising the provider for its low rates and smooth service. However, some customers reported confusing pricing structures that led to high energy bills. Read a selection of 4Change reviews from real customers.
“4Change has gotten my family through two bad winter storms in two years and powered through some tough Texas heat. I am thankful for the consistency and being able to be comfortable in my home when it’s less than ideal outside. Thank you 4Change!” – Anne S. (Google)
“I’ve really enjoyed my experience with 4Change Energy. They offer consistent low prices, great communication, and a simple, straightforward process to sign up, pay, and manage my utility account. Everything has been smooth and hassle-free from start to finish — highly recommend!” – Scott S. (Google)
As a first-time electricity customer, choosing 4Change Energy was such a great experience. I love the weekly energy efficiency emails, and their customer service was amazing and super efficient when I called to switch my power over. Definitely glad I chose 4Change Energy! – Zaory M. (Google)
“Crazy expensive prices! I am in a single-family house — new build. Two adults and two little kids, and my monthly bills are over $300! Tried calling to cancel, but you have to buy yourself out if canceling before the year is up. Please save yourself some $ and go elsewhere!” – Laney B. (Google)
“Make sure to read the Electricity Facts Label (EFL) carefully — that’s where the real numbers are. In my opinion, the way the advertised rates are presented is misleading and takes the information out of context. To me, that feels like a dishonest tactic, and for that reason, I wouldn’t consider this company as a provider.” – Kevin R.
“Very expensive, I have friends that have the same usage as me and similar plans usage as well, and they pay $90 while I have to pay $140. It’s unbelievable.” – Reyna L. (Google)
The best provider depends on your energy needs and budget. While 4Change Energy ranks very well on our marketplace, another provider could still be better for your household’s needs. For example, TXU Energy also earned 5 stars overall but offers more options, such as variable-rate plans. If you need a flexible, short-term plan, you may consider TXU over 4Change. Another competitive provider, Direct Energy, specializes in straightforward plans with clear pricing structures. If you want a no-frills energy plan, Direct Energy could be a better pick.
Compare the cheapest plans from 4Change Energy, TXU Energy, and Direct Energy to determine which provider is the best choice for you.
Provider & plan |
Rate in cents per kWh |
Monthly bill esti. |
Plan details |
|---|---|---|---|
| 4Change Maxx Saver Value 12 | 9.1 | $91 | Enjoy a $125 bill credit when you use at least 1,000 kWh of electricity each month. |
| TXU Smart Edge 12 | 14.5 | $145 | Earn a $50 bill credit for using 800 kWh or more. |
| Direct Energy Live Brighter Lite 12 | 15.9 | $159 | Get your usage charge waived for usage below 1,000 kWh. |
This information is accurate at the time of writing and is subject to change. Enter your ZIP code to explore the latest rates near you.
4Change Energy is an excellent choice due to its low rates, wide array of plans, and strong customer service record. Its commitment to local charities also makes it popular with Texans.
Yes. 4Change charges $20 per month remaining on your contract if you cancel early. For example, if you have four months left on your contract, the cancellation fee costs $80.
4Change and TXU each received 5 stars in our provider review process. Since they rank similarly in most categories, the decision comes down to which offers a plan best suited to your unique needs. Call our team if you need help choosing the right plan.
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