Frequently asked questions about TDU delivery charges
Where can I find my TDU delivery charges?
You’ll typically find TDU charges near the top of your electric bill in the account summary. They’re also listed on every plan’s Electricity Facts Label (EFL), which you can conveniently find on our marketplace under “plan documents.”
Is there a way to avoid paying TDU charges?
No. TDU charges are mandatory for all customers in deregulated parts of Texas.
Why did my TDU charge go up?
Increases in TDU charges are often due to higher maintenance needs, system grades, or storm-related repair costs. If you noticed that your TDU fees are higher, they may have been increased during the scheduled price reset on March 1 or September 1.
Will my delivery fees change if I switch providers?
If your provider changes but your utility stays the same, your TDU fees won’t change. If you move to an area served by a different utility, your TDU fees will update to that utility’s rates.