Veteran Energy Review | Choose Texas Power
Read our Veteran Energy review to decide if it’s the best Texas electricity supplier for you.
At Choose Texas Power, we aim to provide consistent, reliable information about energy plans. Our partners do not direct our editorial content, though we may reference their products in our posts. Read about how we make money to learn more.
Choose how you want to shop
Get matched to a plan or view advertised rates.
Our Veteran Energy reviews
Veteran Energy is one of the top electricity providers operating in deregulated areas of Texas. This energy company has earned a high score on the Choose Texas Power marketplace based on its excellent customer service, online accessibility, and plan options.
The following table displays Veteran Energy’s ratings for each category.
Category |
Rating |
|---|---|
| Customer service | 4.9 |
| Online accessibility | 5 |
| Plan options | 5 |
| Overall score | 5 |
Veteran Energy’s customer service
Veteran Energy has been in the energy industry since 2010, giving the company more than a decade of experience operating in deregulated markets. This provider donates a portion of its profits to support veterans through several support organizations. In terms of reviews, many customers have left positive Veteran Energy reviews and ratings online. Several reviews noted that Veteran Energy’s customer service representatives were communicative and helpful. Veteran Energy earned a score of 4.9 out of 5 for customer service.
Veteran Energy’s online accessibility
Veteran Energy offers several online options to help its customers, including easy bill pay methods, customer support, and account information. Veteran Energy scored 5 out of 5 for online accessibility.
Veteran Energy’s plan options
Veteran Energy offers a range of fixed-rate plans with contract terms of 12, 18, 24, or 36 months. Most of the Veteran Energy plans on our marketplace include bill credits that can help customers lower their energy costs when they meet usage requirements. Veteran Energy received a 5 out of 5 score for its plan options.
Veteran Energy’s energy plans
| Plan Name | Term Length | Rate per kWh |
|---|---|---|
| Veteran Energy - Valor 12 | 12 months | 12.8¢ / kWh |
| Veteran Energy - Valor 24 | 24 months | 13.6¢ / kWh |
| Veteran Energy - Valor 36 | 36 months | 14.1¢ / kWh |
| Veteran Energy - Valor 18 | 18 months | 14.7¢ / kWh |
| Veteran Energy - Select 36 | 36 months | 16.8¢ / kWh |
| Veteran Energy - Secure 12 | 12 months | 16.8¢ / kWh |
| Veteran Energy - Secure 24 | 24 months | 17.1¢ / kWh |
| Veteran Energy - Select 24 | 24 months | 17.4¢ / kWh |
| Veteran Energy - Secure Green 24 | 24 months | 18.6¢ / kWh |
Please note: All rates above are accurate as of 5/30/2026, 7:15:47 AM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
Veteran Energy’s top electricity plan: Valor 12
The most popular Veteran Energy plan on our marketplace is the Valor 12 plan. This is a fixed-rate plan, meaning the rate you pay for energy is secured while you’re under contract. The Valor 12 plan’s contract lasts one year, offering stability without locking you into a contract for several years. This plan also offers a $50 bill credit for every month you use at least 1,000 kilowatt-hours (kWh). If you typically use about that much power each month, this plan could be a great option for more predictable bills.
Veteran Energy customer reviews
The Choose Texas Power energy experts review customer reviews and feedback when rating electricity providers. Veteran Energy’s customer reviews consistently noted its helpful customer service and straightforward plans.
Unsatisfied customers mentioned increasing electricity rates and account issues. If finding the cheapest rate available is your top priority, Veteran Energy may not be the right fit for your home. Enter your ZIP code on this page to compare Veteran Energy rates with other providers.
Positive reviews
“This company truly cares about its customers. I feel extremely valued and appreciated every time I communicate with this company, they don’t just care about your money they actually care about you as a human being. 10/10 recommend.” – Callie Lindsay (Google)
“Very proud to say my household is part of the Veteran Energy Family, my Husband and I are new homeowners in Hutto TX and rely on Veteran Energy for all our Energy needs as were completely electric in our new home. Through this weekend and the freeze Veteran Energy has not let us down! And I know they will be here for us!” – Carly Knutson (Google)
“I switched from Reliant to Veteran Energy about 4 months ago and couldn’t be happier. Lower rate, bigger house, good customer service and website account servicing. If you are up for renewal and they beat the other rates its a no brainer.” – Chris (Google)
Negative reviews
“If you are renting a certain address and only plan on staying for one year, use ANYBODY else. Otherwise you will be charged a very expensive ‘early termination’ fee. Apparently it is a 3 year contract when you sign up for their service.” – rbellspl (Google)
“Had been with Veteran Energy close to 10 years.. They do not care about loyalty (to be fair not many do), switched and the first two bills were cut in half (at least)!” – Vanessa Wren (Google)
“They did not honor their contract with me and refused to correct the issue in any meaningful timely way. I could not speak with anyone with any authority to correct the problem because there was none available for multiple days.” – Michael Spencer (Google)
Veteran Energy vs. other providers
Veteran Energy has one of the highest ratings on our marketplace, but there are several other highly rated energy providers also available in Texas. Because every customer’s needs and energy habits are unique, it’s important to compare electricity rates and plans from several providers before enrolling. For example, Veteran Energy offers a range of plans, but it isn’t the cheapest provider on our marketplace.
The following table compares Veteran Energy’s cheapest plan to the cheapest options offered by two other popular Texas energy providers, TXU Energy and Gexa Energy.
Provider &
|
Rate |
Monthly bill estimate (1,000 kWh) |
Additional pricing information |
|---|---|---|---|
| Veteran Energy Valor 12 | 13.6 cents/kWh | $136 | Earn a $50 bill credit when you use at least 1,000 kWh per month |
| TXU Energy Smart Edge 12 | 13.9 cents/kWh | $139 | Earn a $50 bill credit when you use at least 800 kWh per month |
| Gexa Energy Eco Saver Plus 12 | 7.9 cents/kWh | $79 | Earn a $125 bill credit when you use at least 1,000 kWh per month |
These rates are current at the time of writing. Prices are not guaranteed. Enter your ZIP code to check today’s rates.
Veteran Energy review frequently asked questions
Is Veteran Energy worth it?
Veteran Energy could be the right electricity provider if you value community involvement and want a fixed-rate plan. While this provider isn’t the cheapest option on our marketplace, Veteran plans could be worth it if you predict you’ll meet the usage requirements set for its bill credit incentives.
Is Veteran Energy or TXU Energy cheaper?
Currently on our marketplace, Veteran Energy’s cheapest plan offers a lower price than TXU Energy’s cheapest plan. However, both providers offer a range of plans at competitive prices, so it’s worth comparing your options to find the best plan for your needs.
Does Veteran Energy have a cancellation fee?
Veteran Energy charges a cancellation fee if you end your service before your contract term is up. Veteran Energy’s early termination fee (ETF) is $20 per month remaining on your contract.
How do I sign up for a plan with Veteran Energy?
You can enroll in a Veteran Energy plan in a matter of minutes with Choose Texas Power. We can guide you through the signup process online or over the phone.
