Direct Energy Rates, Plans, and Reviews

Explore affordable electricity plans from Direct Energy on the Choose Texas Power marketplace.

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Direct Energy electricity rates

Direct Energy - Live Brighter Lite 12 12 months $0.149 / kWh
Direct Energy - Live Brighter Lite 24 24 months $0.155 / kWh
Direct Energy - Apartment Basics 12 12 months $0.159 / kWh
Direct Energy - Bright Secure 12 12 months $0.159 / kWh
Direct Energy - Live Brighter 1K+ 24 24 months $0.168 / kWh

Please note: All rates above are accurate as of 4/11/2026, 7:14:59 AM CDT for ZIP Code 79707. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

About Direct Energy

Based in Houston, Direct Energy is one of North America’s largest natural gas and retail electric providers (REPs). The company, which is a subsidiary of NRG Energy, serves millions of customers across Texas, certain states in the Northeast and Midwest, and parts of Canada. In Texas, Direct Energy sells residential and commercial electricity plans, as well as a range of home protection services.

To explore Direct Energy electric rates in your area, enter your ZIP code on this page.

Additional services and benefits

If you’re a homeowner, you can enjoy home protection plans from Direct Energy to help you prepare for life’s unexpected events. Shop protection plans for AC and heating, electrical wiring, plumbing and more. Direct Energy also keeps your home safe with home security packages that can be customized to your home. Direct Energy customers can equip their homes with a camera doorbell, outdoor monitors, or new locks.

Direct Energy’s service areas in Texas

Direct Energy provides electricity plans across most of the Lone Star State, including these major metropolitan areas:

Best plans offered by Direct Energy

Existing Direct Energy customers and those seeking new service can explore plans on Choose Texas Power. Compare some of Direct Energy’s best available plans on our marketplace:

Live Brighter Lite: Best overall

The Live Brighter Lite plan is best overall because it offers one of Direct Energy’s lowest rates. This plan waives the usage charge for consumption below 1,000 kilowatt-hours (kWh), making it a great choice for medium-sized homes. Enjoy this fixed-rate plan for 12 or 24 months.

Apartment Basics 12: Best for apartment dwellers

The Apartment Basics 12 plan is designed for low-usage homes because it offers a lower energy charge for the first 1,000 kWh each month. Get stable electricity for 12 months with this fixed-rate plan.

Live Brighter 1k+ 24: Best for high-usage homes

Large households will benefit the most from the Live Brighter 1k+ 24 plan because it waives the usage charge for electricity above 1,000 kWh. Secure this fixed-rate deal for 24-months.

Same-day electricity with Direct Energy

Are you on a tight schedule and need to enroll in a power plan fast? Direct Energy lets you access same-day electricity when you sign up by 5 p.m., Monday through Saturday. Whether you’re moving into a new place or switching providers, Direct Energy can help you turn your lights on as soon as possible. Choose from flexible plan options and sign up for reliable power without the wait.

If you want to quickly compare options from other providers before locking down an option, Choose Texas Power can help. Explore other same-day electricity options in Texas on our marketplace and learn more about provider cutoff times. You can also call our energy experts to find the best plan for your unique energy needs today.

Find Direct Energy plans with Choose Texas Power

With the free Choose Texas Power marketplace, you can easily browse Direct Energy plans and compare rates from other providers. You may find that prices can differ by location due to utility transmission charges and government fees. Search for electricity rates in your ZIP code for the most accurate pricing. Choose Texas Power can help you compare rates for your location and sign up all in one place. Here’s a quick look at how the process works:

  1. Submit your ZIP code. You can browse electricity plans available in your area from the lowest to the highest price.
  2. Choose a plan. You can explore your results and filter by rate type, term length, green energy, and more.
  3. Sign up for your new plan. You can sign up in a few easy steps online or by calling the number on this page and speaking with one of our energy professionals. Your new energy supplier will handle the set-up or switch.

If you have questions about the process, call the phone number on your screen to reach one of our trusted energy experts.

Direct Energy rating and reviews

Direct Energy received a 4.2 out of 5 from Choose Texas Power’s energy experts. This review is based on customer service, online accessibility, and plan variety. Direct Energy scores perfectly for online accessibility thanks to its easy-to-use interface, which includes online bill pay, usage alerts, and transparent plan information. Consult our Direct Energy review page to read more in-depth about this provider’s score.

Contact Direct Energy

If your power goes out, you’ll need to contact your utility company — and not Direct Energy or another electricity provider — to restore it. To find the utility company in your area, explore our utilities page.

However, you’ll want to contact your provider if you have questions about your electric bill or plan. Here’s how to reach Direct Energy:

FAQs about Direct Energy

Does Direct Energy have an app?

Yes. You can download the Direct Energy Account Manager app on the Apple App Store or Google Play.

Where can I compare Direct Energy plans?

The best place to compare Direct Energy’s plans is on the Choose Texas Power marketplace. Our independent marketplace is free to use and makes energy shopping easy. Compare accurate rates and consult our energy resources to find your next power plan. Enter your ZIP code to get started.

Will Direct Energy charge me a cancellation fee?

Yes, Direct Energy charges an early termination fee (ETF) if you cancel your plan early. The fee is $150 for 12-month plans and $295 for 24-month plans. However, if you’re moving outside of Direct Energy’s service area, the fee will be waived.

How do I pay my Direct Energy bill?

You can pay a Direct Energy bill online, through the company’s app, by phone, or by mail using a check or money order. Alternatively, you can visit an in-person payment location.

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