The Best Energy Companies in Houston

Compare the best electric companies in Houston to find the right plan for you.

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Best energy companies in Houston

The Texas deregulated energy market gives you the freedom to choose from hundreds of available energy plans in Houston. Choose Texas Power has researched and reviewed the best electric companies in Texas to help you easily compare your options and make an informed choice.

We review Houston electric companies based on customer service, online accessibility, and the variety of plan options. On this page, you’ll find a breakdown of the best Houston electricity companies. If you’d like to compare current Houston electricity rates from these providers, enter your ZIP code on this page.

TXU Energy

Ranking at the top of our list, the best electric company in Houston is TXU Energy. Located in Irving, TXU Energy has offered reliable energy service to residential and business customers in Houston for more than 20 years. TXU Energy is labeled “best” for the overall experience, receiving a high score for customer service and a variety of plans.

In Houston, you can choose from numerous plans based on preferences for fixed rates, variable rates, renewable plans, and free usage periods. Each TXU Energy plan includes a 60-day satisfaction guarantee, allowing customers to switch to another plan within the first two months of enrollment. TXU Energy tops our list of Houston energy companies because it offers reliable service, quality customer care, and plan options that can work for a wide variety of customer needs.

Category

Score

Customer service 4.9
Online accessibility 5.0
Plan options 5.0
Overall score 5.0

4Change Energy

Headquartered in Dallas, 4Change Energy has operated in the deregulated energy market since 2012. 4Change Energy aims to provide affordable energy plans while supporting local Texas charities by donating 4% of its yearly profits. The company offers a variety of fixed-rate plans with 12, 18, and 24-month options, including a 100% renewable plan. The company also provides a 60-day satisfaction guarantee. Many 4Change energy plans include a $100 bill credit each month, depending on usage. With usage credits, green energy options, and affordable Houston electricity rates, 4Change Energy scored high because its energy plans can fit the needs of many different households.

Category

Score

Customer service 4.9
Online accessibility 5.0
Plan options 5.0
Overall score 5.0

Veteran Energy

Based in Dallas, Veteran Energy is an electricity provider with competitive rates supporting a charitable cause. The company partners with organizations helping the veteran community, such as Paws for Heroes and Fisher House. Veteran Energy offers a variety of plan lengths and options, including 12, 18, 24, and 36-month plans. Each plan is equipped with a 60-day satisfaction guarantee. If you are searching for a reliable electricity provider with strong plan options and a charitable connection, Veteran Energy could be the best fit for you.

Category

Score

Customer service 4.9
Online accessibility 5.0
Plan options 5.0
Overall score 5.0

TriEagle Energy

For over a decade, TriEagle Energy has been a top energy company in Houston, recognized for its transparent rates and no hidden fees. Many TriEagle plans offer bill credits when you use at least 1,000 kilowatt-hours (kWh) of electricity. TriEagle offers straightforward fixed-rate electric plans in Houston, including contracts lasting 12, 24, or 36 months. You can also secure a 100% green energy plan. We rated TriEagle Energy a 4.8 out of 5 because of its online accessibility and plan options. While the customer service score is lower than TXU Energy, TriEagle remains one of the best electric companies in Houston.

Category

Score

Customer service 4.6
Online accessibility 5.0
Plan options 5.0
Overall score 4.9

Gexa Energy

If you’re interested in a low-rate, 100% renewable energy plan, Gexa Energy could be the best electricity company for you. Gexa is a Houston-based energy company sourcing electricity from solar, wind, and other green energy sources. The company provides various options, including 12, 24, and 36-month plans, all powered with 100% green energy. Many Gexa Energy plans in Houston include an additional bill credit when you use over 1,000 kWh. Gexa Energy offers a 60-day satisfaction guarantee and is often among the cheapest Houston electric providers featured on our marketplace.

Category

Score

Customer service 4.7
Online accessibility 5.0
Plan options 5.0
Overall score 4.9

Frontier Utilities

Frontier Utilities stands out on the Choose Texas Power marketplace because it is usually one of the cheapest electric companies in Houston. Frontier Utilities offers 12, 24, and 36-month fixed-rate plans, including a 100% renewable option with a 60-day satisfaction guarantee. Frontier’s Saver Plus plan includes a $125 usage credit each month if you exceed 1,000 kWh of energy. If you have lower usage, the Saver Value plan offers a $50 credit each month you use over 500 kWh. Frontier is one of the only providers offering a bill credit for less than 800 kWh. The company received a rating of 4.3 because of limited plan options (for example, it does not offer a variable-rate or prepaid plan in Houston) and a lower customer service rating.

Category

Score

Customer service 4.5
Online accessibility 5.0
Plan options 5.0
Overall score 4.8

Rhythm Energy

Houston-based energy provider Rhythm Energy offers 100% green energy plans with 12, 24, and 36-month fixed-rate options. Rhythm aims to have transparent prices and no hidden fees, so you know what to expect on your monthly bill. Rhythm has a satisfaction guarantee for 30 days after enrollment. After the 30 days, you must pay an Early Termination Fee (ETF) of $10–20 per month remaining on the contract, depending on your plan.

While Rhythm scored high for online accessibility and plan options, customer service reviews negatively impacted its score. In addition, if your goal is the lowest rate for a green energy plan, you may choose Gexa Energy over Rhythm, as Rhythm’s rates are more expensive depending on location.

Category

Score

Customer service 3.7
Online accessibility 5.0
Plan options 5.0
Overall score 4.6

APG&E

APG&E is a Houston-based energy provider offering service in Texas and four other states since 2004. APG&E specializes in fixed-rate energy plans and often provides some of the cheapest Houston electricity rates available on our marketplace. Many of APG&E’s plans include a monthly usage credit and contracts lasting between six months and three years. You can also choose a 100% green energy plan through APG&E. This provider’s plan options will work for a variety of households. It’s also worth noting that APG&E has maintained a commitment to offering straightforward energy plans without hidden fees.

Category

Score

Customer service 2.5
Online accessibility 5.0
Plan options 5.0
Overall score 4.2

Flagship Power

Newer to the Texas-deregulated energy market, Flagship Power was founded in 2022. Flagship Power provides fixed-rate plans for 12, 24, and 36 months. Each contract has a 90-day satisfaction guarantee, which is longer than every competitor on our list. If you want a 100% renewable plan, Flagship’s Windsurfer option is powered by local Texas green energy sources. Another unique option is the Weekender 12, where you receive free energy from 7 p.m. through 5:59 a.m. and a fixed rate throughout the day. Though Flagship’s online accessibility and customer service scores were lower than other providers, the variety of plan options helped Flagship score an overall 3.8 out of 5.

Category

Score

Customer service 3.4
Online accessibility 3.0
Plan options 5.0
Overall score 3.8

Direct Energy

Direct Energy is a natural gas and electricity supplier operating in the U.S. and Canada. The company is based in Houston and serves over 4 million homes and businesses. In Houston, Direct Energy offers 12 and 24-month fixed-rate plans, including a 100% renewable option and free electricity nights from 9 p.m. to 9 a.m. Direct Energy does not offer a satisfaction guarantee, negatively impacting its customer service score. The company also does not offer variable-rate or no-deposit options, which also impacted its score. Direct Energy did score high in online accessibility, which is an important factor for customers who pay their bills online.

Category

Score

Customer service 4.6
Online accessibility 5.0
Plan options 3.0
Overall score 4.2

Payless Power

Headquartered in Fort Worth, Payless Power specializes in prepaid energy plans, where you can skip a deposit and pay for electricity upfront. With a prepaid plan, you put money into your account and reload when you need more electricity. Payless Power’s energy plans are best for those with low credit or who want to avoid paying a deposit. However, customers should keep in mind that no-deposit and prepaid plans often charge a higher electric rate. Payless Power offers two options, including a six- or 12-month energy plan, equipped with a 30-day satisfaction guarantee. Since Payless Power specializes in prepaid plans, the company received a lower score for plan options. In addition, mixed customer service reviews decreased the company’s score.

Category

Score

Customer service 3.7
Online accessibility 5.0
Plan options 3.0
Overall score 3.9

Reviewing energy companies in Houston

Choose Texas Power’s energy experts have extensive knowledge, research, and data on the deregulated market. Our reviews prioritize customer service, online accessibility, and plan options. Here’s a more detailed explanation of what each category entails.

  • Customer service: PUC complaint score, Google reviews score, satisfaction guarantee, option to cancel and/or change service options, years in business
  • Accessibility: Online bill pay, access to usage trends and alerts, order options, pricing information and transparency
  • Plan options: Contract lengths, renewable plan options, serviceability

There are over 100 energy companies in Texas, so not all of our reviews are based on first-hand experience. However, we are confident our reviews and recommendations reflect accurate information.

Houston energy companies FAQ

How do I choose an energy provider in Houston?

Use the Choose Texas Power marketplace to search and compare the best electric companies in Houston. When you enter your ZIP code on this page, you can sort and filter based on your preferences. Read the plan details to determine if there are additional benefits, like bill credits. When you find the best plan for you, sign up online or over the phone in minutes.

What is the most reliable electric company in Texas?

The top electric companies in Houston include TXU Energy, TriEagle Energy, and 4Change Energy based on Choose Texas Power’s proprietary provider reviews. However, it’s important to note that the term “reliable” is subjective and can have various meanings for different customers. We recommend using our ratings and reviews as a starting point and conducting your own research before signing up for a Houston energy plan.

What is the lowest fixed rate on electrical service in Houston?

The cheapest fixed electricity rate in Houston is currently 9.4 cents per kWh, offered by APG&E. Keep in mind that electricity rates change often and vary by location. Enter your ZIP code on this page to compare current Houston electricity rates from the best energy companies in your area.

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