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| Direct Energy - Apartment Basics 12 | 12 months | $0.165 / kWh |
| Direct Energy - Live Brighter Lite 12 | 12 months | $0.165 / kWh |
| Direct Energy - Live Brighter Lite 24 | 24 months | $0.165 / kWh |
| Direct Energy - Bright Secure 12 | 12 months | $0.175 / kWh |
| Direct Energy - Live Brighter 1K+ 24 | 24 months | $0.182 / kWh |
Please note: All rates above are accurate as of 10/26/2025, 3:58:01 AM CDT for ZIP Code 79707. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
Based in Houston, Direct Energy is one of North America’s largest natural gas and retail electric providers (REPs). The company, which is a subsidiary of NRG Energy, serves millions of customers across Texas, certain states in the Northeast and Midwest, and parts of Canada. In Texas, Direct Energy sells residential and commercial electricity plans, as well as a range of home protection services.
To explore Direct Energy electric rates in your area, enter your ZIP code on this page.
If you’re a homeowner, you can enjoy home protection plans from Direct Energy to help you prepare for life’s unexpected events. Shop protection plans for AC and heating, electrical wiring, plumbing and more. Direct Energy also keeps your home safe with home security packages that can be customized to your home. Direct Energy customers can equip their homes with a camera doorbell, outdoor monitors, or new locks.
Direct Energy provides electricity plans across most of the Lone Star State, including these major metropolitan areas:
Choose Texas Power’s free marketplace features many of Direct Energy’s most popular plans. Direct Energy also offers a 90-day satisfaction guarantee to new customers. If you’re unhappy with your Direct Energy plan, you can switch to a different one with no penalty within 90 days.
Are you on a tight schedule and need to enroll in a power plan fast? Direct Energy lets you access same-day electricity when you sign up by 5 p.m., Monday through Saturday. Whether you’re moving into a new place or switching providers, Direct Energy can help you turn your lights on as soon as possible. Choose from flexible plan options and sign up for reliable power without the wait.
If you want to quickly compare options from other providers before locking down an option, Choose Texas Power can help. Explore other same-day electricity options in Texas on our marketplace and learn more about provider cutoff times. You can also call our energy experts to find the best plan for your unique energy needs today.
With the free Choose Texas Power marketplace, you can easily browse Direct Energy plans and compare rates from other providers. You may find that prices can differ by location due to utility transmission charges and government fees. Search for electricity rates in your ZIP code for the most accurate pricing. Choose Texas Power can help you compare rates for your location and sign up all in one place. Here’s a quick look at how the process works:
If you have questions about the process, call the phone number on your screen to reach one of our trusted energy experts.
Direct Energy received a 4.2 out of 5 from Choose Texas Power’s energy experts. This review is based on customer service, online accessibility, and plan variety. Direct Energy scores perfectly for online accessibility thanks to its easy-to-use interface, which includes online bill pay, usage alerts, and transparent plan information. Consult our Direct Energy review page to read more in-depth about this provider’s score.
If your power goes out, you’ll need to contact your utility company — and not Direct Energy or another electricity provider — to restore it. To find the utility company in your area, explore our utilities page.
However, you’ll want to contact your provider if you have questions about your electric bill or plan. Here’s how to reach Direct Energy:
Yes. You can download the Direct Energy Account Manager app on the Apple App Store or Google Play.
The best place to compare Direct Energy’s plans is on the Choose Texas Power marketplace. Our independent marketplace is free to use and makes energy shopping easy. Compare accurate rates and consult our energy resources to find your next power plan. Enter your ZIP code to get started.
Yes, Direct Energy charges an early termination fee (ETF) if you cancel your plan early. The fee is $150 for 12-month plans and $295 for 24-month plans. However, if you’re moving outside of Direct Energy’s service area, the fee will be waived.
You can pay a Direct Energy bill online, through the company’s app, by phone, or by mail using a check or money order. Alternatively, you can visit an in-person payment location.
Let us put the power in your hands with a new electricity plan.
